POLICIES & FEES
For pricing of our menu items, please see our menu page. Menu items and prices are subject to change without notice.
Additional fees, as described below, may also apply:
Additional fees, as described below, may also apply:
DELIVERY & PICK UP SERVICE
- $30 delivery fee applies for all events in Vancouver. Additional fees may apply for events outside of the City of Vancouver.
- JustCatering also offers a pick-up option at no additional charge from our commissary kitchen, located at 3350 E 5th Ave in East Vancouver.
CATERING EQUIPMENT
- JustCatering also provides heated chaffing dishes, platters and serving utensils for functions that include our staffing service. (For non staffed functions there may be an additional charge for use of our chaffing dishes, one time use gel candles, serving utensils etc.) We will pick up all catering equipment including any dishes used within 48 hours of your event date free of charge, unless otherwise arranged. For customers requiring same-day pick up service, there is an additional $45 same-day pick up fee to accommodate this request.
RENTAL SERVICE
- JustCatering provides china plate service for functions of up to 50 people for $2.50 per person (including plates, napkins, and flatware). We are also able to provide compostable and recyclable place settings. ($2.50/person)
- For functions serving over 50 people we are happy to provide affordable recommendations for dishware rental services.
STAFFING
- We are happy to provide helpful and friendly JustCatering staff for your function. Staffing fees are charged as follows:
- Servers - $35 per hour/per person.
- Gratuities - A standard 15% gratuity fee will be applied to the food costs of any catered event that includes JustCatering staff. This gratuity is passed on to our cooking and serving staff.
BOOKING
- We require at least one week advance booking (invoice sent and confirmed) in order to provide quality service from our cooks and servers. We thank you for your timely bookings. For functions with over 50 people, we require two weeks advance booking.
DEPOSIT
- A deposit of 40% is required when a quote is accepted, the remainder is due when the job is completed.
CANCELLATION
- For a full refund we require two weeks notice. For refund minus deposit, cancellation needs to be made with one week notice. Unfortunately any functions cancelled within two days or less to the date of function will be charged the full fee.
